How to Reset My Samsung TV: Soft Reset, Factory Reset, and More

Learn how to reset your Samsung TV using soft reset, factory reset, or Smart Hub reset methods. Fix app crashes, connectivity issues, and performance problems with step-by-step guidance.

If your Samsung TV is experiencing issues such as app crashes, slow performance, or connectivity problems, resetting it can often resolve these issues. This guide covers soft reset, factory reset, and Smart Hub reset options to help you troubleshoot effectively.

1. Why Should I Reset My Samsung TV?

Resetting your Samsung TV can help resolve various issues, including:

- App crashes or freezing

- Slow performance or lagging

- Connectivity issues with Wi-Fi or external devices

- Persistent error messages or glitches

2. How to Perform a Soft Reset on Your Samsung TV

A soft reset clears temporary data and can resolve minor issues without affecting your settings.

1. Press and hold the Power button on your Samsung remote for 5 seconds until the TV turns off.
2. Unplug the TV from the power outlet and wait for 30 seconds.
3. Plug the TV back in and turn it on.
4. Test the TV to see if the issue persists.

3. How to Reset Using the Power Plug

If you don't have the remote, you can reset your TV using the power plug.

1. Turn off the TV using the physical power button on the TV.
2. Unplug the TV from the power outlet and wait for 30 seconds.
3. Plug the TV back in and turn it on.
4. Test the TV to see if the issue persists.

4. How to Reset the Smart Hub Only

If you're experiencing issues with apps or Smart Hub services, you can reset only the Smart Hub without affecting other settings.

1. Press the Home button on your remote and go to Settings.
2. Select General & Privacy and then System Manager.
3. Choose Reset Smart Hub and enter the default PIN (0000).
4. Confirm the reset and wait for the process to complete.

Note: This will delete all Smart Hub settings, Samsung account information, and linked service accounts.

5. How to Reset Picture or Sound Settings

If you want to reset only the picture or sound settings, follow these steps:

1. Press the Home button on your remote and go to Settings.
2. Select Picture or Sound and choose Reset to Default.
3. Confirm the reset and test the settings.

6. How to Reset the Network Connection

If your TV has connectivity issues, resetting the network connection can help.

1. Press the Home button on your remote and go to Settings.
2. Select Network and then Reset Network.
3. Follow the on-screen instructions to complete the reset.
4. Reconnect your TV to the Wi-Fi network.

7. How to Perform a Factory Reset

A factory reset restores your TV to its original settings and should be used as a last resort.

1. Press the Home button on your remote and go to Settings.
2. Select General & Privacy and then System Manager.
3. Choose Reset TV and enter the default PIN (0000).
4. Confirm the reset and wait for the process to complete.

Note: This will delete all settings, accounts, and data on your TV.

8. Supported Samsung TV Models

These reset methods are compatible with most Samsung TV models, including:

- Samsung QLED TVs (2020–2024)

- Samsung Neo QLED TVs (2021–2024)

- Samsung OLED TVs (2022–2024)

- Samsung Crystal UHD TVs (2020–2023)

9. Related Samsung Support Topics

→ How to update software on Samsung TVs

→ How to troubleshoot Wi-Fi issues on Samsung TVs

→ How to manage apps on Samsung Smart TVs